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Contact us at (308) 221-8226 or sales@adacentral.com

Customer Service

 

Payments
Products
Shipping
Cancelations & Returns
Sales tax and orders in North Carolina
Copyright
Indemnification and Limitations
Limitations of Liability
Force Majeure

 

Payments

Payment for all goods are due upon receipt.  Orders can be paid in advance by check, cashier’s check, credit card (MasterCard, Visa, Discover or American Express).  All online orders are processed securely with encryption and no credit card information is retained on our servers without your express permission.  Since our signs are custom products, we require a deposit of fifty percent (50%) for all custom orders before we can start production.  Orders with an unpaid balance are will be charged a 1.5% per month late fee (18% per year).  Any orders with unpaid balances over 90 days are subject to collections action.  We reserve the right to take any and all collection steps, as we in our sole discretion deem necessary or appropriate, to collect the delinquent balance, up to and including any and all appropriate legal or equitable action. The cost of such collection efforts, including but not limited to attorneys' fees, costs and expenses, will be charged to the customer’s account.

Products

All prices are F.O.B. Seller's facilities. All prices, quantities and specifications are subject to change without notice.  Please note that the actual color of your product will vary slightly from the image displayed on the screen.  This is due to the limitations of computer representations of physical products.  If you have questions about the color of your products, please contact us and we’ll be happy to assist you.  Braille characters may be different than those displayed.  All of our products are fabricated with grade 2 Braille (a required version of shorthand Braille).  Please note that on many signs the Braille characters may be clear.  They may be shown in white on products to illustrate their presence on the sign. 

Shipping

We ship all orders over $35 at no charge.  Free shipping is limited to the lower 48 US states and excludes Alaska, Hawaii and Puerto Rico.  Every order is processed on the day it is received.  Many orders ship the same day.  Custom orders take longer to make and shipping times vary.  Please contact us before you place your order if you have questions about the delivery date.  Please contact customer support if you have any questions about shipping.  Note that any damaged or missing items must be reported within 7 days of receipt.  The customer is responsible for inspecting goods immediately after receipt.

 Cancelations and Returns

 We want you to be completely happy with the products you purchase from us.  We want you to be 100% satisfied.  If you decide to cancel an order you have placed, please let us know within 6 hours of your purchase.  We ship our products fast, so if you need to cancel an order, please let us know quickly.  If you want to return a stock product, please let us know within 14 days of purchase.  Note that stock items are subject to a $5 restocking fee.  To return a stock item, just contact customer support.  Unfortunately, we’re not able to accept returns on custom products.  We cannot accept returns of damaged or worn items.  Purchaser is responsible for all return shipping costs.

Sales Tax and Orders in North Carolina

ADA Central Signs is located in Greensboro, North Carolina. If you order products from within the state of North Carolina, you will be subject to state sales tax. Due to a non-compete agreement, we are unable to sell products in the counties of Guilford, Alamance, Rockingham, Randolph and Forsyth. If you live in these counties and need to purchase our product, please contact us and we’ll refer you to a qualified vendor.

Copyright

All information on this website including photography, descriptions, and pricing is proprietary information and protected intellectual property.  It may not be used for any purpose under penalty of law.

Indemnification and Limitations

 EXCEPT AS STATED IN THIS PARAGRAPH, SELLER DOES NOT MAKE ANY EXPRESS OR IMPLIED WARRANTY AS TO THE GOODS OR SERVICES, INCLUDING BUT NOT LIMITED TO ANY WARRANTY OF \ OR FITNESS FOR ANY PARTICULAR PUR­POSE. Buyer is solely responsible for determining the proper application and use of the goods.  Neither Buyer nor any other person may modify or expand this warranty, waive any of the limitations, or make any different or additional warranties with respect to the products.  No statement to the contrary shall bind Seller unless made in a writing signed by an authorized officer of Seller.  Seller is not responsible for obtaining any permit, inspection or license that is required for installation or operation of the goods or performance of the services.  Seller does not make any promise or representation that the goods or services will conform to any law, ordinance, regulation, code or standard.  Buyer shall indemnify and hold harmless Seller with respect to all damages, losses, claims and expenses, including but not limited to consequential and incidental damages and attorney fees, that Seller incurs as a result of Buyer’s breach of any of Buyer’s obligations under these Terms and Conditions or any claimed unfair competition or patent, trademark or copyright infringement or any other claim resulting from Seller’s manufacture of the goods, or performance of the services, to Buyer’s specifications. 

Limitations of Liability

The statute of limitations applicable to all claims arising under this agreement shall be one year from the date the claim accrues. SELLER WILL NOT BE LIABLE FOR ANY LOSS, DAMAGE OR INJURY RESULTING FROM DELAY IN DELIVERY OF THE PRODUCTS OR FOR ANY FAILURE TO PERFORM WHICH IS DUE TO CIRCUMSTANCES BEYOND ITS CONTROL. THE MAXIMUM LIABILITY, IF ANY, OF SELLER FOR ALL DAMAGES, INCLUDING WITHOUT LIMITATION CONTRACT DAMAGES AND DAMAGES FOR INJURIES TO PERSONS OR PROPERTY, WHETHER ARISING FROM SELLER’S BREACH OF THIS AGREEMENT, BREACH OF WARRANTY, NEGLIGENCE, STRICT LIABILITY OR OTHER TORT WITH RESPECT TO THE PRODUCTS, OR ANY SERVICES IN CONNECTION WITH THE PRODUCTS, IS LIMITED TO AN AMOUNT NOT TO EXCEED THE PRICE OF THE PRODUCTS. IN NO EVENT SHALL SELLER BE LIABLE TO BUYER FOR ANY INCIDENTAL, CONSEQUENTIAL, OR SPECIAL DAMAGES, INCLUDING WITHOUT LIMITATION, LOST REVENUES AND PROFITS, EVEN IF IT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE RIGHT TO RECOVER DAMAGES WITHIN THE LIMITATIONS SPECIFIED IS BUYER’S EXCLUSIVE ALTERNATIVE REMEDY IN THE EVENT THAT ANY OTHER CONTRACTUAL REMEDY FAILS OF ITS ESSENTIAL PURPOSE.

Force Majeure

If Seller’s ability to deliver merchandise is impaired due to circumstances beyond Seller’s reasonable control, including but not limited to fire, flood, government action, acts of God, wars, insurrections perils of the sea, accidents, labor disputes or shortages, or inability to obtain from its usual sources raw material, materials, (including energy), finished goods, equipment, or transportation, Seller shall be excused without liability from making delivery to the extent of such impairment. If Seller’s ability to deliver a product is reduced due to such circumstances, Seller may reduce the contract quantity upon notice to Purchaser.